Vision Technology Systems Privacy Policy

Purpose

This privacy policy applies to Vision Technology Systems (ABN 80002599457), any entity owned or controlled by Vision Technology Systems as its website www.visionts.com.au. Vision Technology Systems is committed to providing you with the best possible customer service experience. This policy explains how Vision Technology Systems handles personal information and complies with the requirements of the Australian Privacy Act 1988 (Cth) (“Privacy Act”).

Exclusions

This policy relates to Vision Technology Systems collection and handling of personal information that is covered by the Privacy Act. It is not intended to cover categories of personal information that are not covered by the Privacy Act.

Policy

Personal Data you provide us and purpose of our collection processing and use of your Personal Data

Vision Technology Systems collects and holds personal information from clients, customers, employees, contractors and other individuals. We collect and hold this information when it is necessary for business purposes.

The main types of personal information Vision Technology Systems collects and holds relate to the contact details and organizational roles of our clients, suppliers and other business contacts. Typically, this information includes names, addresses, telephone numbers, e-mail addresses and job titles. In the course of providing professional services to our clients, we may collect and hold more detailed personal information (for instance financial details if we are engaged to perform financial services, or credit information).

We collect most information directly from individuals when we deal with them. The personal information we collect may be provided in forms filled out by individuals, face to face meetings, email messages, telephone conversations or by third parties. If you contact us, we may keep a record of that contact.

Because of the nature of our business, it is generally impracticable for us to deal with individuals on an anonymous basis or through the use of a pseudonym, although sometimes this is possible (for example, when seeking staff or client feedback generally).

Vision Technology Systems also collects data from its website. All Personal Data you provide us on our website https://www.visionts.com.au/ is processed fairly and lawfully.

The main purposes for which we collect, hold and use personal information are:

  • to provide our services
  • to respond to an individual’s request
  • to maintain contact with clients
  • to keep clients and other contacts informed of the services we offer and industry developments that may be of interest to them, and to notify them of service offerings, seminars and other events we are holding;
  • for general management and reporting purposes, such as invoicing and account management
  • for recruitment purposes
  • for purposes related to the employment of our personnel and providing internal services to our staff
  • other purposes related to our business.

When visiting our website there is always an option not to provide Personal Data. You may, however, voluntarily provide us with Personal Data for the following purposes:

  • Creation of a customer account that enables you to download Vision Technology Systems asset and product and other information.
  • Responding to your inquiry and/or providing you access to specific information as requested by you.
  • Registration to Vision Technology Systems events
  • Distribution and marketing purposes

For the purposes mentioned above we collect the following Personal Data about you:

  • Full name
  • Company name
  • Company location
  • Position in company
  • Department
  • Telephone number
  • Email address

Depending on context, we may also collect additional Personal Data to successfully provide services or process requests.

Alternatively, if we have contacted you by email, you may use the unsubscribe function in that email to notify us that you do not want to receive further marketing information from us by email.

Vision Technology Systems does not routinely disclose personal information to other third parties.

Cookies Information

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is now standard for most websites. If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.

Vision Technology Systems and its service providers may use analytics cookies, which can also be called performance cookies, to collect information about your use of our site. The analytics cookies collect information which, amongst other things, allows us to count our audience size and see usage patterns. The analytics cookies also record if you experience difficulties using our site which can assist us in improving functionality.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Please note, by using this website, you consent to the processing of data about you by Google in the manner described in ‘How Google uses data when you use our partners’ sites or apps’ which is located at www.google.com/policies/privacy/partners.

 

Types of cookie

  • ‘Session’ cookies remain in your browser during your browser session only, ie until you leave the website.
  • ‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
  • ‘Performance’ cookies collect information about your use of the website, such as webpages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
  • ‘Functionality’ cookies allow the website to remember any choices you make about the website (such as changes to text size, customised pages) or enable services such as commenting on a blog.

 

Use of cookies by Vision Technology Systems

The following table explains the way in which we use cookies on our websites. By using this website, you agree that we can place these cookies on your computer/device for the stated purposes.

Provider Name Purpose Type Duration
Adobe Analytics AMCV_### @AdobeOrg This cookie is used to identify a unique visitor. It is set using JavaScript to store a unique visitor ID in an AMCV_###@AdobeOrg cookie on the domain of the current website, where ### represents a random string of characters. First Party Persistent 2 years from set/update
Google Analytics _ga This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits pwc.com.au, a new _ga cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to pwc.com and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. First Party Persistent 2 years from set/update
Google Analytics _gat This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits pwc.com.au, a new _gat cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to pwc.com.au and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. First Party Persistent 24 hours from set/update
Google Analytics _utma This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits pwc.com.au, a new _utma cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to pwc.com.au and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. First Party Persistent 2 years from set/update
Google Analytics _utmb This cookie is used to establish and continue a user session with pwc.com.au. When a user views a page on pwc.com.au, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on pwc.com.au; this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on pwc.com for longer than 30 minutes. First Party Persistent 30 minutes from set/update
Google Analytics _utmc This cookie operates in conjunction with the ‘_utmb’ cookie to determine whether or not to establish a new session for the user. If it does not find the cookie, a new one is written and a new session is established. This cookie expires when a user’s session is no longer active. First Party Session At end of session
Google Analytics _utmz This cookie stores the type of referral used by the visitor to reach pwc.com.au, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within pwc.com.au. The cookie is updated with each page view to pwc.com.au. First Party Persistent

 

Security of Personal Information

Depending on the purpose for which we have collected personal information (for example, registration for a Vision Technology Systems event or a request for particular information or material), we may store some of the information electronically in Vision Technology Systems’ customer relationship management system. Some or all of this personal information may be available to partners and authorised staff of Vision Technology Systems for use in accordance with this policy.

Vision Technology Systems will endeavor to take all reasonable steps to keep secure any information which we hold about you, whether electronically or in hard-copy, and to keep this information accurate and up to date. We also require our employees and data processors to respect the confidentiality of any personal information held by Vision Technology Systems.

Vision Technology Systems aims to achieve industry best practice in the security of personal information which it holds. It is our policy not to retain personal information once there is no longer a legal or business need for us to do so.

 

Changes to this Privacy Policy

Vision Technology Systems reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Contacting us

Vision Technology Systems welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 1300 107 727

Post: Attn: Privacy Policy,
Vision Technology Systems,
19 Hamilton Street,
Northgate, QLD 4013, Brisbane
AUSTRALIA